The following general conditions apply to ticket sales on the internet web site www.monaco-spectacle.com
They are likely to be modified without any advance notice.
Some events can have specific conditions that are indicated in the description of the corresponding show.
Confirmation and payment by the client implies acceptance of the current sales conditions.
Prices
Prices are stated in euro, taxes and reservation fees included.
The organizer keeps the right to modify the prices at any time. However, in case of later modification, the applicable prices will be those in force when the order is placed.
Ticket resale is strictly forbidden.
Payment
Tickets have to paid by Credit Card , (CB, VISA, EUROCARD-MASTERCARD), in euros, using our secure payement system.
Once the payment is confirmed, tickets cannot be refunded, nor exchanged.
Ticket collection
Tickets must be collected showing an ID card:
- either at the « Atrium de Monaco » tickets desk (opened all days, from 10 am to 5.30 pm).
- or one hour before the show, at the event place.
Tickets that have been collected will not be exchanged, nor refunded, nor resold.
Admission in the show rooms
Shows and Concerts start on time. Doors will be closed once the show commences.
Late spectators might be seated during a break, depending on accessibility. After the planned starting time of the show, numbered seats are not guaranteed any more.
EN --- Les spectateurs sont tenus de se conformer au code vestimentaire indiqué dans le descriptif du spectacle et figurant sur les billets. (veste et cravate obligatoire pour les concerts dans la Cour d'Honneur du Palais Princier, par exemple) --- EN
EN --- En cas de non-respect, l’accès à la salle pourra être refusé, aucun remboursement ou compensation ne sera accordé --- .
It is strictly forbidden to take pictures, video tape or recordings.
Cancellation - Refund
Tickets are non refundable, nor exchanged, nor resold unless the show is cancelled by the organizer.
If the show is cancelled by the organizer, any amount paid by the customer will be refunded on request showing the ticket, within 3 months after the show date, with the exception of any other compensation.
For open-air shows, an alternative indoor solution can be planned by the organizer in case of bad weather conditions. This possibility is stated in each event description. No refund, exchange or compensation shall be given in case of alternative solution.
No refund would be due if the show is interrupted after 30 minutes.
The organizer reserves the right to change the programme, as well as the performers, without any prior notice.
The organizer keeps the right to cancel any event as a result of force majeure --- EN --- tels que (et sans que cette liste soit exhaustive) : intempéries, grèves, incendie, dégât des eaux, maladie d'un interprète, deuil national, etc. --- EN ---
Lost or stolen tickets will not be refunded.
Responsibility - Applicable rights
Each show organizer fixes the suitable payment for the organisation of his spectacle which is fully applicable to the customers, and ensures responsibility.
Ticket sales aimed to the present sale terms are subjected to the conditions of Monegasque Law.
In the event of litigation, only the courts of Monaco are qualified.